Office Coordinator/Receptionist

April 22, 2019


Office Coordinator/Receptionist


Head Office

Reports to:

Direct – Nettwerk, Director of People Ops

InDirect – YYOGA Finance Manager

Responsible for Effective operations of front desk and telephone system.




About Nettwerk

Nettwerk is a record label, artist management company, and music publisher headquartered in Vancouver, Canada, with offices in Los Angeles, New York, Boston, London, and Hamburg. We’re collaborative and innovative music lovers aiming to create long, sustainable careers for our clients by building deep and personal connections to their fans. We’re looking for inspired, skilled and energetic people to help us deliver on that promise.

We work with over 100 clients across a variety of genres, with the overarching philosophy to only work with artists that create music that we love.

Position Summary

We are looking for a super organized person who loves to multi-task and makes a great first impression!  The Office Coordinator/Receptionist is the first source of communication for both Nettwerk & YYOGA and is responsible for the effective organization of the front desk operations. This individual must effectively coordinate incoming phone calls and understands the importance of being the face of both companies.  

Main Duties

  • Receive and direct incoming calls from the main phone lines for both Nettwerk and YYOGA
  • Greet all incoming guests and alert staff of when guests arrive
  • Sort and organize incoming and outgoing mail including mass mail outs
  • Coordinate ad hoc couriers, shipping and organize weekly courier packages to other offices
  • Maintain schedule for conference call lines
  • Maintain schedule for meeting room bookings for both Nettwerk and YYOGA
  • Maintain company-wide staff lists for both Nettwerk and YYOGA
  • Maintain office key and parking assignments
  • Assessing and managing needs of the office
  • Maintain office supply cabinet and order supplies as needed, including shipping supplies, milk and coffee; coordinate stationary supply and printing contracts
  • Oversee general office cleanliness and organization, liaise with the office janitorial service
  • Handle maintenance of coffee machine and kitchen appliances
  • Liaison between office and building maintenance for appropriate requests
  • General data entry and administrative support
  • Assist with organizing special events for Nettwerk and YYOGA
  • Answer artist management lines for Nettwerk
  • Organize and distribute promotional CD allotments
  • Maintain a focus on reducing the environmental impact of the office
  • Responsible for delegating and assisting with all enquiries via the YYOGA website
  • Oversee all YYOGA feedback channels, assisting with reporting and responses
  • Other duties as assigned


  • A minimum of 2 years in a similar role in either the entertainment or hospitality sectors
  • A bachelor degree in Communications preferred but not required
  • Extremely strong organizational skills
  • Excellent phone etiquette; friendly and positive demeanor
  • Strong attention to detail
  • Strong communication skills
  • Strong problem solving skills
  • Ability to multitask
  • Ability to take direction
  • Strong working knowledge of MS Office applications, with attention to Excel

Please email your resume and cover letter to In the subject line please reference “Nettwerk Office Coordinator/Receptionist.” We thank you in advance for your interest in working with Nettwerk, but due to the volume of applications we receive, we will only be contacting successful candidates for the interview process.


Information on Internships at Nettwerk

December 1, 2017

At Nettwerk, we love our interns and strive to give them the best possible learning experience during their time with us. We offer our students one-on-one guidance and a relaxed atmosphere.

What do we look for an intern? Glad you asked! We like students who ask questions beyond the “how” we do things and look for the “why” we do things in our company. We want applicants who are passionate about music, but who are also looking for a creative career that goes above, “I’m with the band.” We expect our interns to provide us with just as much feedback as we give them, so don’t be surprised if someone asks you, “What do you think of this song?” or “How are you using Twitter?”

Eligibility: A candidate must be enrolled in either a graduate or undergraduate program and be receiving credit for their internship. Please apply only if you meet the eligibility requirements.

General Information: Interns are expected to work 12 to 20 hours a week during an 8 to 14 week internship period. All interns are subject to the applicable Nettwerk employee rules, including the Mutual Right to Arbitrate Claims and the Confidentiality Agreement. Interns who choose to use their own computers for work during their internships agree to follow all IT policies, including the prohibition of downloading or bit-torrenting protected files while at the Nettwerk offices.

Application Procedures: Candidates must submit a cover letter and resume. In the cover letter, please include what you hope to gain out of your internship experience and why you are interested in the music industry.

The following departments each participate in our program (not every department is available at every office):

Artist Management:

Managing an Artist covers a wide range of duties, so students interning in the Management Department never know what the next day will bring! Duties may include updating social networking sites, helping to advance tours, creating travel itineraries and researching backline costs. Interns who spend time working within the Management department will see firsthand the organization and the drive it takes to create a career in music.


Nettwerk Records is looking for a qualified intern to join our label team. This intern should be prepared to work in a fast-paced team environment, and will finish the internship having gained broad experience in various aspects of the music industry as well as participate in various stages of marketing campaigns for upcoming releases. Tasks include help maintain the radio spins database and coordinate promotional mailings, learn how to create signage, one-sheet mock ups, B2B marketing tools, develop the skills to perform analysis of marketing and sales data, prepare periodic project reports for artists on tour, seek and analyze competitor marketing and sales materials both on and offline, and provide support to social media efforts.

Online Marketing:

Studying in our Online Marketing Department gives students a chance to get real world hands-on experience in the expanding social media industry. Work with an eclectic roster of artists and help develop their online presence through innovative marketing, contests and viral campaigns. Candidates in this department should have some elementary experience with grassroots marketing and be web-savvy. HTML, graphic design, and video editing experience a plus, but not required.

Sync Department:

Internships in the Sync Department at Nettwerk require students who are passionate about helping Artists maximize their music’s exposure through licensing and synchronization. The ideal candidate has a general knowledge of copyright law and music publishing as well as an eye and ear for matching audio with video. Tasks include maintaining the music library for all Management, Label and Publishing clients, coordinating mailings, researching trailers, films and commercials, along with copyright clearance information.

PR / Press / Publishing: New York

Internships in the PR / Press / Publishing Department at Nettwerk require students who are passionate about helping Artists maximize their music's exposure through press and publishing. You will help maintain press reports for all artists and compile daily press clips. You will be asked to search for new blogs, magazines, and writers that we can add to our database. Drafting press releases and pitches, along with the potential of attending press interviews and tapings, are a possibility. In addition, the ideal candidate has a general knowledge of copyright law and music publishing as well as an eye and ear for matching audio with video. Tasks include maintaining the music library for all Management, Label and Publishing clients, coordinating mailings, researching advertisements and commercials, along with copyright clearance information.

Submission: Please send all applications (resume and cover letter) to